Shopping Queries 购买须知

 

Purchase

Please visit our Facebook shop or Faburikkus’ online, message us to check for product availability. We’ll reserve the product for you and provide payment details upon confirm of purchase.

Payment 

We accept bank transfer only. Please do complete payment within 3 days after confirm of purchase. For example, purchase confirmed on Monday, due date for payment will be on Thursday else we have the rights to re-open the product availability for other buyers.

Shipping

After payment, please provide your full name, contact number and mailing address (as required by courier delivery) together with transaction receipt through message or email (faburikkus@gmail.com) . Product will be send for delivery (Pos Laju) on every Tuesday and Friday, in case the day falls on public holiday, we will send for delivery on the following day. We’ll provide the tracking information upon shipment. Please trace your tracking number via Pos Laju website .

Refunds and Exchanges

We’re sorry but at this period of time we cannot accept refunds or exchanges, please purchase seriously.

Friendly Reminder
  • Pattern placement may be different than pictured due to fabric cutting
  • Each item is handmade therefore measurements may vary slightly
  • Please allow for some variation in color as displayed on different screens. The actual color of the item will prevail.
Care instructions
Spot clean for best results
Please feel free to contact us with any inquiries.

如何下单

请浏览本店铺脸书店或 Faburikkus’ 网站,私讯我们确认是否有现货. 买家确认下单购买之后,我们将为您保留商品和提供汇款资料.

付款方式

买家可以通过银行账户转账. 请于确认下单购买后的3天内完成付款并通知我们. 打个比方, 买家在周一确认下单购买,最迟付款日是周四. 如果没有收到付款,我们有权利在周五将商品开放给其他买家.

商品运送

付款后请提供名字,地址和电话号码(以填写邮寄表格),并将付款单据私讯或邮寄(faburikkus@gmail.com)给我们 . 商品将会在每逢周二和周五邮寄 (Pos Laju) 给买家,如当天是假期,商品将会在隔天寄出.商品寄出后,我们将提供邮件号码让买家可以通过Pos Laju网站 查询.

退款和换货

很抱歉,我们不接受退款或换货,请买家考虑清楚再下单.

温馨提醒
  • 因布料裁剪所以包包的图案可能与照片略有不同
  • 每个包包皆是手工制作,规格可能有微差
  • 包包颜色因屏幕色差而略有不同,以实际包包颜色为准
清洗方式
建议局部清洗,请勿久泡及过度清洗以免造成损坏.

若有任何疑问欢迎询问.

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